Exploring the Effect of Six Sigma Practices on Quality Improvement of Higher Education: An Exploratory Study

Abstract

Quality assurance at the higher education level is the most important impacting factor on society and the economy. Six Sigma are key initiative for improving the quality of education in higher education institutions. The objectives of the present study were to explore the application of Six Sigma practices at the university level and determine the relationship between Six Sigma practices and quality assurance at the university level. In the present study, a quantitative research approach was applied to carry out the study. Three sampling regions, Upper, Central, and Southern Punjab of Punjab province were selected to carry out the study. Two public sector universities from each geographic region were selected. In the next stage, four disciplines of above mention universities were selected. A multi-stage random sampling technique was employed to collect data. Data were analyzed by applying SPSS's latest version, structural equation modeling, and regression analysis to analyze the data. The study's findings contribute to understanding the multifaceted nature of QA in university teaching. The proposed model exhibits strong explanatory power, predictive relevance, and goodness of fit. This research underscores the importance of various factors in enhancing quality assurance and informing educational practices and policies.