THE EFFECT OF TECHNOLOGICAL COMPETENCE AND KNOWLEDGE MANAGEMENT ON SUSTAINABLE ORGANIZATIONAL PERFORMANCE

Abstract

This research article investigates the impact of Knowledge Management (KM), Technological Competence (TC) on Sustainable Organizational Performance (SOP), with a by examining the mediating role of OI. Using a sample of 314 respondents from IT-based companies and software houses, the research explores how KM and TC contribute to enhancing SOP with OI serving as a mediator in these relationships. The study employs SEM to test the direct and indirect associations of the study variables. The research findings show positive interconnections between KM and SOP, TC and SOP and OI and SOP. Furthermore, OI is found to mediate the relationship between KM and SOP as well as between TC and SOP emphasizing its pivotal role in enhancing sustainable performance. The study underscores the importance of integrating KM practices and technological capabilities with OI acting as a key enabler, to achieve sustainable organizational performance. These insights offer valuable guidance for managers seeking to leverage knowledge management and technological innovation to drive long-term success in this digital age.